Terms of Service

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Dear guests!

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Gender Note

For reasons of better readability, the simultaneous use of the language forms male, female and diverse (m/f/d) is avoided. All personal designations apply equally to all genders.

 

Please take a moment to read our terms and conditions.

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§ 1 Rental item and key

1.1 The landlord rents the accommodation specified in the attached binding booking confirmation to the tenant for the time and number of persons specified in the confirmation.
1.2 The rental property is fully furnished.
1.3 In the event of unsatisfactory cleaning, the guest has the right to rectification if he informs the landlord on site immediately upon arrival.
1.4 The tenant receives 1 front door/apartment key for the duration of the rental period.

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§ 2 rental period, arrival and departure

2.1 The rental property is rented to the lessee for the period specified in the binding booking confirmation.
2.2 The rental property can be checked in flexibly between 2:00 p.m. and 8:00 p.m. on the day of arrival
be obtained.
2.3 Earlier or later arrival times must be clarified with the owner/renter beforehand. Please note that there may be occasional delays in moving into your holiday apartment due to cleaning work or the departure of guests.
2.4 On the day of departure, the tenant leaves the apartment by 11:00 a.m. at the latest.

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§ 3 Rental Price and Method of Payment

3.1 The complete rental price is specifically itemized in the attached binding booking confirmation.
3.2 After the end of the rental period, the tenant has cleared the rental property,  the keys to the landlordhanded over and handed over to the landlord in a proper condition.
3.3 The amount is to be paid as follows:

• When booking directly via the "bahnhoftraum.de" website, the entire amount must be paid upon booking.

3.4 Pets
Dogs are allowed, this must be clarified with the landlord in advance when booking. It is up to the owner/landlord to refuse dogs of certain breeds.
3.5 Smoking
Smoking is not permitted inside the rooms.

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§ 4 Cancellation and curtailment of stay

4.1 If the tenant cancels ( terminates ) the contract before the start of the rental period without naming a new tenant who enters into the contract on the same terms, the following pro rata rents (excluding the final cleaning ) are to be paid as compensation, taking into account the saved expenses, provided that a other rental is not possible.

4.2 If there is no notice and the tenant does not arrive, the same conditions apply. 
cancellation

• If you cancel up to the 55th day before the start of the rental period, 20%

• In the case of cancellation from 54 to 35 days before the start of the rental period 50%

• In the case of cancellation from 34 to 15 days before the start of the rental period 75%

• If you cancel from the 14th day to the day before the start of the rental 100%

the total price.
Nevertheless, the landlord endeavors to rent the rental property to someone else.

4.3 If the tenant breaks off the stay prematurely, he remains obliged to pay the full rental price.

4.4 A cancellation or termination can only be made in writing. The date of receipt of the declaration by the landlord is decisive. You will find the contact details on our letterheads as well as on our website.

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§ 5 Liability and obligations of the tenant

5.1 The rental property, including the furniture and other items in it, must be treated with care. The lessee must encourage the persons accompanying and/or visiting him to be careful.

5.2 The tenant is liable for culpable damage to the rental property, the furniture or other objects in the rental property caused by persons accompanying him or her and pets.

5.3 If a key is lost, the costs of replacing the entire locking system must be reimbursed. 

This is necessary for security reasons.

5.4 Any damage found must be reported to the owner/landlord immediately.

5.5 If the tenant causes damage to the building or furniture, the damage that has occurred must be compensated.

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§ 6 Written form, severability clause

6.1 Should individual provisions of these General Terms and Conditions be ineffective or unenforceable or become ineffective or unenforceable after the conclusion of the contract, this shall not affect the validity of the remainder of the contract.

The invalid or unenforceable provision shall be replaced by a valid and enforceable provision whose effects come as close as possible to the economic objective pursued by the contracting parties with the invalid or unenforceable provision.

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§ 7 Jurisdiction

7.1 The place of jurisdiction for all disputes arising between the parties from the contractual relationship is Wetzlar.
The German law applies.